Privacy Policy

1. Information we collect

• Account information: name, email, password (stored hashed), preferred currency, time zone.
• Identity verification (KYC): the identity documents and selfie you upload for verification.
• Payment information: processed by our payment providers (e.g. Stripe, PayPal) and crypto networks. We store deposit/withdrawal records (amounts, status, references) but not full card numbers.
• Activity: rounds played, balances, transaction history, support messages.
• Technical data: session cookies and basic device/log data needed to run and secure the Service.

2. How we use it

• to operate your account, process deposits and withdrawals, and run the game;
• to verify your identity and meet legal, fraud-prevention, and anti-money-laundering obligations;
• to provide support and send essential account, security, and transaction emails;
• to protect the Service and enforce our Terms.

3. How we share it

We share information only as needed:

• with payment processors and identity-verification partners to complete your requests;
• with our email delivery provider to send transactional emails;
• with authorities or advisors where required by law, or to investigate fraud or abuse;
• with a successor in the event of a merger, acquisition, or sale of assets.

We do not sell your personal information.

4. Marketing emails

By default we send only essential transactional emails (account, security, support, and transaction notices). Any non-essential email is opt-out, and you can unsubscribe at any time from your dashboard or via the link in those emails.

5. Data retention

We keep your information for as long as your account is active and as needed to comply with legal, accounting, and regulatory requirements. Identity documents are retained only as long as necessary for verification and legal obligations, then deleted.

6. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your password confidential.

7. Your choices

• access and update your account information from your dashboard;
• delete your account from your dashboard (subject to legal retention requirements);
• manage email preferences;
• contact us to exercise any rights available to you under applicable law.

8. Cookies

We use strictly necessary cookies to keep you signed in and to secure the Service. We do not require advertising cookies to use the Service.

9. Changes

We may update this Policy from time to time. Material changes take effect when posted with an updated date.

10. Contact

Privacy questions? Email support@capyslice.io.